our solutions
Consistent, Easy To Use and Secure
features
Integrated Cloud and Mobile Solutions Driving Profits
"Every customer-Every Time"

Twenty years of experience developing and implementing CRM and Social CRM solutions for OEM's and prestigous dealer groups on four continents at Cartifex, we are always at the forefront of innovation

Social CRM is use of social media services, techniques and technology to enable organizations to engage with their customers, build relationships pre and post sale

  • Proactively monitor for customer sentiment and feedback, joining the conversation about your brand or dealership even if customers don't directly tag you.
  • Social Mining a "live stream" of insights into your customers' activities on social media, including job changes and other major life events which trigger sales opportunities.
  • Competitive Intelligence do your competitors' customers seem frustrated about their current car shopping or service experiance? With Genie Social CRM, dealers can monitor their competitors' customer conversations to gauge factors like sentiment and share of voice, which can be used to directly improve your marketing strategy.
  • Social CRM can carry the unique benefit of process improvements across your lead and customer interactions. Allowing your dealership to centralize efforts across all forms of customer outreach -- including phone, email, chat and social media -- you can achieve consistency in voice and become more efficient.
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Every customer is important to us!

Our experienced engineers and customer service representatives at Cartifex always give their best to make you and your clients happy!

Our team is built around a culture of customer relationships through providing superior service. Our technology is driven by people who care about both your customers and your best interests. We work to build relationships that nurture profits for your dealership allowing you to focus on what you do best, sell cars! Never in history has the world been so connected, leverage this technology for infinite profit potentials .

  • State Side Multi-lingual Certified Agents
  • Cloud Based Microsoft ,Net Technology 
  • Integrated Dealer Branding Mobile Applications
  • Digital Pay Solutions
Fast, Efficient and Secure!

Save Time, Reduce Fee's, Add Convenience, Customer Conditioning and Increase Revenues with Web and Dealer Branded Mobile Application

Built with and for a finance company inside a franchise dealer groups Buy Her Pay Here department, Cartfex's Genie digital pay solution is state of the art-secure, easy to use and has processed over 15 million dollars of car payments.

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Fast, Efficient and Secure!

Save Time, Reduce Fee's, Add Convenience, Customer Conditioning and Increase Revenues with Web and Dealer Branded Mobile Application

Built with and for a finance company inside a franchise dealer groups Buy Her Pay Here department, Cartfex's Genie digital pay solution is state of the art-secure, easy to use and has processed over 15 million dollars of car payments.

  • Dealer Branded Mobile App-Apple and Android platforms
  • Hosted website fully customized to your dealer or finance company branding, ensuring a consistent customer experience or added to existing secure dealer site.
  • Feature rich with everything your dealerships BHPH department needs to be successful and just important meeting the expectations of your customers
Cartifex Solutions

best solutions driven by quality 

our technology is state of the art our employees are proficient 

Clean & modern

Multi-lingual Agents

certified US customer service agents will build relationships for your dealer resulting in less delinquent accounts

Mobile & Web

 iPhone, Android and responsive  

add convenient methods of payment to meet the expectations of your customers allowing you to sell to a larger market

Process Engineering

providing excellent services

change recommendations to implement best practices for your dealership

INTEGRATED solution

single source provider

desktop, web, mobile and management resources tied together for simplicity 

Digital Pay Technology 

reduce risks- increase profits

grow your market, reduce delinquencies, get paid faster, meet customer expectations and reduce cash drawer exposure

Connected Solutions

Reliable and Secure

Built on the latest Microsoft Development Stack

At our core is customer relationship and loan management powered by technology driven by Cartifex personnel.

Each integrated solution works in harmony with the other to produce sustainable profit increases for your dealership. A thought leader in the automotive CRM space since 1999 to revolutionary Social CRM to Dealer Branded Mobile applications equipped with connect and collect functionality will expand your dealerships portfolio with no disturbance to your sales operation. Talk to a Cartifex engineer today to map out your road map to success..

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